Shipping policy

At Naturaways, we are committed to delivering our high-performance, all-natural disinfection solutions to your doorstep as quickly and efficiently as possible..

Processing & Delivery Times

• Order Processing: Orders are typically processed within 1–2 business days (excluding weekends and holidays).

• Transit Time: Once shipped, you can expect your order to arrive within 3–7 business days, depending on your location.

• Tracking: As soon as your order is dispatched, you will receive a shipping confirmation email with a tracking number so you can follow your package's journey.

Shipping Destinations

Currently, we ship to all addresses within the United States. At this time, we do not offer international shipping, but we are working hard to bring Naturaways to the global community soon.

Address Corrections

Please ensure your shipping address is correct at checkout. If you notice an error, contact us immediately at support@naturaways.com. Once an order has been processed for shipping, we may not be able to change the destination.

Damaged or Missing Packages

If your package arrives damaged or doesn't arrive within the estimated timeframe, please reach out to our support team within 48 hours of the scheduled delivery. We will work quickly to resolve the issue and ensure you receive your products.